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Privacy Policy

Thank you for choosing ProTek North Solutions. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us, whether through our website, products, or services.

Information We Collect

At ProTek North Solutions, we may collect the following types of information:

Personal Information

When you purchase our products or services, we may collect your name, contact details, and billing information.

Usage Information

We gather data about how you interact with our website and products, including IP addresses, browser types, pages visited, and device information.

Customer Support

If you contact our customer support team, we may collect information related to your inquiry or issue

How We Use Your Information

Providing Services

To fulfill your orders, provide customer support, and deliver products and services you request.

Improving Experiences

To enhance your experience on our website and improve our products and services.

Communication

To keep you informed about updates, promotions, and important information related to our offerings.

Legal Obligations

To comply with legal requirements, such as tax reporting and fraud prevention.

Information Security

We take the security of your information seriously. We implement reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Third-Party Sharing

We do not sell your personal information to third parties. However, we may share your data with trusted service providers who assist us in delivering our products and services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

You have the right to access, update, or delete your personal information. You can also opt-out of marketing communications at any time.

Cookies and Tracking

We use cookies and similar technologies to collect data about your browsing activities on our website. You can manage cookie preferences through your browser settings.

Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or other communication channels.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain information from children.

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Our Service Zone: Greater Sudbury, Walden (Valley East), Capreol, Onaping Falls (Dowling, Levack, Onaping), Markstay-Warren, French River, Killarney, Blezard Valley, Chelmsford, Coniston, Lively, Hanmer, Azilda, Copper Cliff, McKerrow, Estaire, Falconbridge, Nickel Centre, Whitefish, St. Charles, Warren, Verner, Field, Noëlville, Sturgeon Falls, Cache Bay, Lavigne, West Nipissing, North Bay, Redbridge, River Valley, Crystal Falls, Hagar, Nairn Centre, Wabozominissing, Spring Bay, Little Current, Sheguiandah, South Baymouth, Manitowaning, Meldrum Bay, Mindemoya, Providence Bay, Silver Water, Evansville, Kagawong, Gore Bay, Tehkummah, Tolsmaville, Aundeck Omni Kaning, Webbwood, McGregor Bay, Duchesnay, McBean Harbour, Walford, Massey, Espanola.

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